28 July 2023

The Power of Video Statements of Advice

An innovative approach to delivering financial guidance has been making waves in the financial services industry.

In 2022, The Financial Planning Association of Australia released a video toolkit to guide members in creating a video Statement of Advice that would benefit the service to clients more efficiently.

The Statement of Advice among other financial advice disclosure obligations, aims to ensure that clients receive good quality advice and are able to make informed decisions.

"Our primary motivation behind embracing video statements of advice was to enhance our client experience. We wanted to move away from the traditional lengthy and sometimes intimidating documents. Video allows us to communicate complex financial concepts in a more engaging and personalised manner, fostering better client understanding and trust."

Embracing video demonstrates our commitment to innovation and adapting to the changing needs of our clients. It sets us apart in the market and positions us as a forward thinking and client-centric financial services organisation.

"The response has been overwhelmingly positive. Our clients have expressed appreciation for the personalised approach and the ease of understanding complex topics through video."

Our shared goal is to ensure the Video Statement of Advice is the most effective way of providing advice to clients, rather than a 80 – 100 page document, while keeping within ASIC’s regulations and improving our client’s experience.


Phil Hall, Head of Financial Planning, Senior Adviser

Freedom = Travel and the Beach 

Phil is an experienced planner who enjoys working with clients to meet their financial goals now and into the future. Having previously been a teacher, Phil educates and guides clients; enabling them to make informed decisions to build, protect and manage wealth through a broad range of financial strategies.

Phil grew up in Hobart, but has worked and travelled overseas and interstate prior to returning and settling in Tasmania. He commenced working in the Financial Services industry in 2002 and has completed a Masters of Financial Planning, Bachelor of Education (Honours), and several specialist courses in ASX listed products, SMSF, margin lending and is a Certified Financial Planner®. Phil enjoys travel, getting outdoors and spending time at the beach with his family. LinkedIn

Masters of Financial Planning, Bachelor of Education (Honours), CFP®.